Services
Event CRM Software Support Services
Please be aware that all of the various CRM platforms we provide services for may offer their own various levels of service. However, most of the CRM platforms do have a considerable turnaround time for the below listed services. When time is of the essence, Event CRM Software Support Services is here to tackle your tasks! We provide services for DJ Event Planner, Gigbuilder, DJ/Event Intelligence, and other CRM platforms. We offer both a subscription based fee service plans or a pay as you go fee service plans. You can find our affordable fees listed on our "Rates" page.
Form Conversions/Creation
Are you still having the majority of your client's paperwork filled out by hand? If so, we can aid in making that process more convenient for your clients. If the CRM (customer relationship management) platform you use allows for the creation of online paperwork, we can do this for you and your clients. If your CRM does not allow such online forms, we can still create online fillable PDF forms for them to use.
Website Integration
If the CRM (customer relationship management) platform you use has website tools that can be placed on your website, we can help you facilitate that process. If you do not possess the skills to edit your website we would be happy to assist you in getting the valuable tools onto your website that you require. Need a long term maintenance solution for website such as webmastering? Look no further than CSM Web Designs (a sister company) to partner with for all your needs.
Website Advice/Guidance
Need advice about where you should place your CRM tools or is your website just generally not working for you? We can provide valuable guidance on what you should and should not be doing with your website. If you need in-depth reports on your website such broken links, spell checking, and various audits we recommend partnering with our sister company, Moonlight Advisory Services, that provides such services. Need a brand new custom built website? We partner with CSM Web Designs (a sister company) to have a new site built for you. Can't afford a custom website and want to do it yourself? Not a problem as you can use CSM Web Hosting (a sister company) and build one yourself. You can even obtain affordable web hosting services through this partnership.
CRM to CRM Conversion
CRM Conversion is exactly the service you need when you want to move from one CRM platform to another. Moving from one platform to another can be time consuming and you honestly have other things to attend to with your business. That is where Event CRM Software Support Services saves the day! We will move all of your data from one CRM platform to another for an agreed upon fee. Please note that not all data maybe be able to be transferred and we will let you know in such instances. If you are considering moving to another platform, take the time to consider how valuable your time is and determine if it is better spent letting us do the work for you.
CRM Configuration
CRM Configuration is a service that Event CRM Software Support Services offers where our staff does 90% of the work for you! We provide you with an extensive questionnaire about your business that pertains to the platform of your choice. We then take those answers provided to us along with any other pertinent information and setup your CRM platform for you. This option takes minimal time away from your other business duties while we get the CRM ready for your use. It is the perfect choice for those who do not want a time consuming step by step walk through.
Technical Support
Technical support is a catch all service to assist you in diagnosing any CRM platform issues you may be experiencing. It might be possible that you simply have a setting not properly switched on or off in the software or are not using it correctly. While we cannot fix any errors in your CRM platform we can confirm the error which should then be reported to the proper staff of that software developer.